| I
want to start by asking you a question; PATA stands for the “Pacific
Asia Travel Association”. Which of the following two options
do you think PATA is or should be to honestly / legally be able
to use that name;
1) A non-profit travel association covering all aspects and interests
both consumers and suppliers, both governmental and other (ecological
/ environmental) interests, both marketing and ethical support.
2) A tourism trade paid membership association incorporated in
the USA dedicated primarily or even solely to travel industry
marketing and member profitability, claiming to be “not
for profit” yet having made profits in the past for their
principle shareholder in California.
If you answered / thought option 1 as I once did, you would be
wrong and the fact that PATA are not what their name implies /
describes to me is at best conscious marketing license, at worst
outright fraud. PATA is actually the Pacific Asia Travel Association,
Inc. of California which has made significant yearly profits in
the past although they claim to be “not for profit”.
However, I am sure not through their own design, the most recent
summary accounts I saw for PATA indicate they are in serious financial
trouble these days.
PATA = Institutional tourism at its worse?
For me the Pacific Asia Travel Association exemplifies all that
is rotten about the “institutional” travel industry
in Asia. While I contend it falsely presents itself as a wider
interest organization for the betterment of all aspects of tourism,
particularly in SE ASIA where PATA’s main membership base
is located, the Pacific Asia Travel Association Incorporated of
California is actually a sales and marketing training and support
company for travel agents and tour operators. I do not have a
problem with travel agents and tour operators paying for membership
to a trade association as PATA is, what I object to is the likely
deliberate confusion even deception that occurs amongst potential
visitors (tourists) to Asia when they see a PATA membership graphic
on a travel agent’s or tour operator’s web site. You
see I believe people (potential customers) wrongly believe the
PATA graphic in some way guarantees them better, more ethical,
more reliable service with greater security. It does not, in fact
you could say a PATA graphic is a sign the travel business is
going to try and charge you more based on the marketing training
/ “intelligence” it receives from PATA, plus the fact
presumably it somehow has to recoup its yearly PATA association
fees! Knowing what I do now and will attempt to fairly explain,
I personally would avoid using the services of any PATA member
on the basis doing so is in fact detrimental to my own interests.
I believe this Californian marketing corporation is unfairly
milking the name “Pacific Asia Travel Association”.
OK, I believe PATA are frauds as surely it should be in their
best and honest interest to rename themselves “The Pacific
Asia Tourism Industry Marketing Association” as this would
clearly identify their operation to prospective members. Surely
the only benefit to retaining the name “PATA” is subterfuge
at the expense of travelers and the people of Asia alike? For
me it is only logical and fair there are or should be four levels
of travel associations;
1) Wide interest non-profit organizations representing all aspects
of travel for mutual benefit, such as the World Tourism Organization.
2) Specific trade associations which ensure quality and standards
within an industry, plus financial guarantees for customers of
their members such as IATA (International Air Transport Association)
and ABTA (Association of British Travel Agents).
3) Specific trade associations which ensure quality and standards
within an industry, such as the Australian Federation of Travel
Agents.
4) Sales and marketing membership associations for elements of
the tourism industry.
The problem I have with PATA’s name is that for me it portrays
itself as 1 while actually being at the bottom of the ladder at
number 4.
I have considered legally challenging the name “Pacific
Asia Travel Association” by appointing a consumer research
organization in the USA to ask the question at the beginning of
this page of US consumers as, I understand, if the majority answered
“PATA” should mean a higher wider interest travel
association for the equal benefit of everyone, that PATA could
be legally forced to change its name. However, I have enough legal
battles to fight as it is, so I will leave that one to someone
else or another day!
So perhaps now is the time to explain why I am so aggrieved at
and so sensitive about the name PATA and the organization behind
it. Well, it all started when I saw that John
M Daniels of PT Bali
Discovery Tours, the man who has colluded with corrupt
Indonesian police officers against me in an apparent attempt
to have murdered after I caught his company offering unauthorized
hotel room rates on the Internet, which the hotel forced him to
remove, was a former Bali chapter chairman and now honorary member
of PATA. As I thought PATA was a higher wider interest travel
association because of its name and as PATA had a membership code
of conduct which expressly stated it would not tolerate such activities
by its members, I decided to file a substantiated complaint to
PATA under that membership code of conduct against Bali Discovery
Tours and its CEO Jack Daniels, and I really truly believed Daniels
would be kicked out of the association for that given the documented
evidence I hold.
Of course at that time I had no idea PATA was a trade marketing
association and that Daniels was often jetting off to conferences
and meetings with his friend and PATA's Vice Chairman for Development
Peter Semone. But still, PATA had their membership code of conduct
which they would have to uphold against Daniels if I had sufficient
evidence (which I did) right? Wrong, instead PATA ignored my complaint
and instead removed the code of conduct from their web site! That
is why I believe PATA are not just frauds, but are nasty frauds
best out of the hospitality business. It is trulely coincidental
yet perhaps not surprising that the pro-Balinese hotels in Bali
(see Bali Ethical
Tourism) I really love and recommend are apparently not members
of the Pacific Asia Travel Association or of the Bali Hotels Association
for that matter. In reflection it seems to me the institutional
tourism industry of Bali as typified by PATA membership actually
equates to higher prices, lower quality, less authenticity and
more Balinese suppression! That is why I would advise anyone who
asked me to avoid the Pacific Asia Travel Association like the
plague! |